Terms of Service
Please review the following Terms of Service before using ittae services.
Effective Date: July 1, 2025 | Last Modified: July 7, 2025
These Terms of Service (hereinafter "Terms") govern the rights, obligations, and responsibilities between ittae (hereinafter the "Company") and users regarding the use of schedule-based services (hereinafter "Services") provided by the Company.
Article 1 (Purpose)
These Terms are intended to stipulate the rights, obligations, and responsibilities between the Company and users, as well as other necessary matters concerning the use of various services provided by ittae (hereinafter the "Company").
Article 2 (Definitions)
The definitions of key terms used in these Terms are as follows.
- "Service" refers to all services provided by the Company that can be used by "users" regardless of the device used (including various wired and wireless devices such as PCs, TVs, and portable terminals).
- "User" refers to a person who uses the services provided by the Company in accordance with these Terms.
- "Paid service" refers to various services provided by the Company for a fee.
- "Payment" refers to the act of a user selecting a payment method and entering financial information to use paid services provided by the Company.
- "Content" refers to information in the form of codes, characters, voice, sound, images, or videos used in information and communications networks under the Information and Communications Network Act, including text, photos, videos, and various files and links.
Article 3 (Supplementary Rules)
Matters not specified in these Terms shall be governed by laws or the Company's individual terms, operational policies, and rules (hereinafter "detailed guidelines") for services. In case of conflict between these Terms and detailed guidelines, the detailed guidelines shall prevail.
Article 4 (Effect and Amendment of Terms)
- These Terms are posted on all Internet services provided by ittae. The "Company" may amend these Terms to the extent not in violation of relevant laws including the "Act on Consumer Protection in Electronic Commerce" (hereinafter the "E-Commerce Act"), "Act on the Regulation of Terms and Conditions" (hereinafter the "Terms Regulation Act"), "Framework Act on Electronic Documents and Electronic Transactions" (hereinafter the "Electronic Documents Act"), "Electronic Financial Transactions Act", "Act on Promotion of Information and Communications Network Utilization and Information Protection" (hereinafter the "Information and Communications Network Act"), and "Framework Act on Consumers" (hereinafter "relevant laws"). When Terms are amended, the Company shall announce the amended Terms and the effective date at least 7 days (30 days for changes unfavorable or significant to users) before the effective date and for a reasonable period after the effective date. The amended Terms shall become effective from the announced effective date.
- If a user does not express rejection of the amended Terms within 7 days (or 30 days for changes unfavorable or significant to users) from the announcement date, the user shall be deemed to have agreed to the amendment.
Article 5 (Notice to Users)
- Unless otherwise specified in these Terms, the Company may notify users through electronic means such as push notifications.
- For notices to all users, the Company may substitute the notice in paragraph 1 by posting on a bulletin board within the website operated by the Company for 7 days or more.
Article 6 (Conclusion of Use Agreement)
A use agreement is concluded in the following cases.
- When the user downloads and starts using the service and agrees to the terms
- When the user makes a payment for paid services to use Company services
Article 7 (Obligations of the Company)
-
The Company shall repair or restore equipment without delay when
it breaks down or is lost to provide continuous and stable
services, and may temporarily suspend all or part of the services
without notice in unavoidable cases such as the following. In such
cases, the Company shall notify users of the reason and suspension
period without delay.
- When necessary for emergency system inspection, expansion, replacement, facility repair, or construction
- When system replacement is deemed necessary to provide new services
- When normal service provision is impossible due to system or other service facility failures, wired/wireless network failures, etc.
- In case of national emergency, power outage, or force majeure
- The Company shall strive to provide convenience to users in procedures and content related to contracts such as conclusion, modification, and termination of use agreements.
- The Company shall post representative name, trade name, address, phone number, fax number, mail-order business registration number, terms of use, and privacy policy on the initial screen of online services so that users can easily access them.
Article 8 (Personal Information Protection)
- The Company values users' personal information and strives to comply with relevant laws including the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Personal Information Protection Act. The Company informs users through its privacy policy about how personal information provided by users is used and what measures are taken for personal information protection.
- The Company applies relevant laws and its privacy policy to the protection and use of users' personal information. However, the Company's privacy policy does not apply to external web pages linked from websites operated by the Company.
Article 9 (Obligations of Users)
- Users shall comply with matters stipulated in these Terms and other regulations established by the Company and matters announced by the Company. Users shall not engage in acts that interfere with the Company's business or damage the Company's reputation.
- Without the Company's explicit consent, users may not sell, gift, provide as collateral, or otherwise dispose of service use rights or other contractual status.
- Detailed matters related to this article and other precautions for service use are set forth in operational policies, and users may face disadvantages including service use restrictions and civil or criminal liability if they violate the service terms and operational policies.
Article 10 (Provision of Services)
- In principle, the Company's services are provided year-round, 24 hours a day. However, temporary suspension of all or part of the services may occur due to special circumstances such as system maintenance, communication equipment replacement, etc.
- Specific guidance on individual services provided by the Company can be found on the respective service screens.
-
The services provided by the Company are as follows.
- Services provided through the app
- Customized services based on usage history
- Services developed directly or provided through partnerships
- Other services provided for user convenience
Article 11 (Restriction of Services, etc.)
- The Company may restrict or suspend all or part of the services in cases of war, civil unrest, natural disasters, or similar national emergencies or when there are unavoidable circumstances such as suspension of telecommunications services by a common carrier under the Telecommunications Business Act.
- Notwithstanding the preceding paragraph, free services may be restricted or suspended in whole or in part due to the Company's operational policies and may be converted to paid services.
- When restricting or suspending services, the Company shall notify users without delay of the reason, restriction period, and scheduled date.
- When converting free services to paid services after receiving payment information in advance, the Company shall notify users of the reason and scheduled conversion date and obtain user consent for the conversion.
Article 12 (Termination of Service Use)
- When users wish to terminate the use agreement, they can do so at any time by deleting the app or through settings within the service.
- The Company may notify users and terminate the agreement in cases of abnormal or improper use, including violation of user obligations stipulated in these Terms.
Article 13 (Damages)
- The Company or users may claim damages if damage occurs due to the other party's fault. However, the Company shall not be liable for damages due to failures, suspension of provision, loss or deletion of stored data, or alteration of free services.
- Unless the Company violates its operational policies, privacy policy, or other terms for individual services in relation to the use of services provided by the Company, the Company shall not be liable for any damages.
Article 14 (Disclaimer)
- The Company shall not be responsible for service provision in cases where it cannot provide services due to natural disasters or equivalent force majeure.
- The Company shall not be responsible for service use interruptions caused by the user's fault.
- The Company shall not be responsible for users failing to obtain expected profits from using the service or for damages from data obtained through the service.
- The Company is not responsible for the reliability, accuracy, or content posted by users on the app, and does not intervene in disputes arising between users or between users and third parties through the service.
Article 15 (Provision of Information and Display of Advertisements)
- The Company may provide (or send) various information and advertisements deemed necessary during service use to users through banner placement, push notifications, etc. However, users may refuse to receive such information through methods provided by the Company if they do not wish to receive it.
- The Company shall not be responsible for any loss or damage resulting from users' participation in advertisers' promotional activities or from transactions.
Article 16 (Payment for Paid Services, etc.)
- In principle, users shall pay the usage fee when using paid services provided by the Company.
- The Company may verify whether users have legitimate authority to use payment methods and may suspend transaction progress or cancel transactions that cannot be verified until such verification is completed.
- Users are responsible for information entered for payment or settlement.
Article 17 (Refunds)
-
When canceling or refunding payments due to user's fault, the
following procedures apply.
- Services that are completed with one-time use or purchase are non-refundable.
- For services that can be used continuously, the remaining amount after deducting the amount corresponding to the days used will be refunded.
-
Notwithstanding the preceding paragraph, the full payment will be
refunded in the following cases.
- When there is no service usage history after payment
- When the service could not be used due to the Company's fault such as service failure
- When the purchased service was not provided
- When the purchased service significantly differs from the display or advertisement
- When service use was significantly impossible due to defects in the service itself
- In principle, the Company refunds through the same payment method used for the usage fee. However, if refund through the same payment method is not possible, the Company will refund through a separate method determined in individual services.
- The Company shall process refund procedures within 3 business days from the date the refund obligation arises. However, if user cooperation is required for the refund and the refund is delayed due to user's fault, the Company shall not be liable for interest on the delay.
- The party at fault shall bear the costs required for the refund.
Article 18 (Attribution of Rights)
- Copyrights and other intellectual property rights to services provided by the Company belong to the Company.
- The Company only grants users the right to use services provided by the Company according to conditions set by the Company in relation to the services, and users may not transfer, sell, provide as collateral, or otherwise dispose of such rights.
- Notwithstanding paragraph 1, intellectual property rights to content directly created by users and works provided through the Company's partnership agreements do not belong to the Company.
Article 19 (Management of Content)
- If content written or created by users contains content that violates relevant laws such as the "Personal Information Protection Act" and "Copyright Act", the administrator may request suspension and deletion of such content according to the procedures set forth in relevant laws, and the Company shall take action in accordance with relevant laws.
- Even without a request from rights holders pursuant to the preceding paragraph, the Company may take temporary measures against content in accordance with relevant laws if there are reasons to believe that rights have been infringed or if there are violations of other Company policies and relevant laws.
Article 20 (Copyright of Content)
- The copyright to content posted by users within the service belongs to the creator of such content.
-
Notwithstanding paragraph 1, the Company may use content
registered by users as follows without separate permission and
free of charge, within the scope consistent with copyright law and
fair trade practices, for the purposes of operating, displaying,
transmitting, distributing, and promoting the service.
- Use for creating derivative works or compilations within the scope that does not infringe copyright, such as reproduction, modification, display, transmission, and distribution of content created by users within the service. However, if the user who registered the content requests deletion or suspension of use of such content, the Company shall delete or suspend all related content except for matters that must be preserved in accordance with relevant laws.
- Use within the scope of operating, promoting, improving services, and developing new services
- Use such as providing and displaying user content through media, news agencies, etc. for promotional purposes.
Article 21 (Jurisdiction and Governing Law)
In case of disputes related to the service, the court shall be the court having jurisdiction under the Civil Procedure Act, and the governing law shall be the laws of the Republic of Korea.
Inquiries and Customer Support
Have a question?
If you have any questions or concerns while using our services, please feel free to contact us.
Email Inquiry
support@ittae.com
Response within 24 hours